The mail regulator OfCom announced this time last year that a major reform to the Universal Service Obligation (USO) would be take place which would allow Royal Mail (RM) to reduce the frequency of 2nd class letter delivery.
After small area trials, RM said that this process would be rolled out across the country and that they would deliver 2nd class letters on alternate days only, Monday to Friday, with no 2nd class letter delivery on Saturdays. First class mail will continue six days a week and parcels seven days a week.
Several people have sent me copies of the door-drop leaflet which explains this to households (thank you!). As these seem to be spreading across the country I didn't give it a high priority while I had other things to write about and it was very hot.
But here, especially for international readers, is the leaflet.
That isn't specific, and you have to visit the website to see it explained. But the 3-day promise might mean delivery on Day 7.
The Royal Mail website has the to be expected "why we're doing this" and this will enable us to "deliver a more reliable and sustainable service for you in the future".
The 'deliver in three days' aim will produce this, which clearly shows that there are some days when it makes no sense to send 2nd class.
I'm not sure how this works. If a letter is posted to be on Monday then I might get it on Thursday. But if this is the week (Week A) when I get three 2nd class deliveries, I won't get it until Friday - unless by some error it is delivered on Wednesday. And if it's posted on Tuesday on a B Week, then I won't get it until the following Monday.
That is probably acceptable for most incoming mail, but the charts they show on their website are not accurate.
UPDATE 7 July.
A postman I spoke to said that the new system is not yet fully implemented at their Delivery Office but that so far there is no 2nd class delivery on Saturday. When implemented they will use Week A in the diagram above, ie everyone will get mail on Monday, Wednesday and Friday every week. This may change as the system beds in.
More interestingly the delivery pyramid is now
Special Delivery & Parcels*
1st class stamped
Tracked24/48 & 1st class
2nd class per the plan
The prioritisation of 1st class stamped mail reflects that it will generally be social mail (with most business mail being 2nd class and/or postage paid impression/meter). So small (stamp dealer) businesses using stamps on their mail should be an improvement in delivery times to their customers.
* Most local delivery offices were built decades ago and laid out for mass letter volumes and fewer parcels so delivery of parcels on day 1 is essential to avoid congestion now that there is so much mail order business.
The bulk of letter post is 2nd class. By switching that to alternate days each delivery person will be expected to do the normal round and then half of another round.
Australia Post did it differently when they made the change, but I'm not sure their leaflet is any easier to understand, and they certainly should have corrected a few typos here.
Again, it's all for our own benefit.Some 2nd class mail doesn't have a clear date on which it was posted, so we can never be sure how well the service is performing.
But I doubt it will persuade many of us to pay twice as much for 1st class.

































