This post and its comments will hold all news on Post and Go stamps, machines, and PO Self Service Kiosks (SSKs).
For details of new Post and Go stamps issued by the postal authorities in Guernsey and Jersey I recommend WhiteKnight's Commonwealth Stamp Opinion. All issues from the islands, and Gibraltar and the SOAR stamps from Isle of Man and Ireland will normally be pictured there as announced.
Anything about the old Royal Mail machines and any later news for PO SSKs will
continue to be added on the 2024 blog post. Please continue to make comments there or send me news/images by email.
Self-Service Kiosks
All readers and collectors should be indebted to Malcolm, Trevor and a few other people for their continued perambulations around the country reporting on the rapidly diminishing estate of Self-Service Kiosks in Post Office branches.
These will continue to throw up errors and surprises and they will be reported here either as comments or, if significant enough, as edits to this original post.
The reducing number of machines in use means that the large stocks of Queen Elizabeth Machin blanks will be spread even more thinly and take longer to use up, especially as branches now offer different service, such as Tracked24/48 or Evri, DPD, etc as alternatives to Royal Mail services.
Whereas the casual poster of packets might have visited the SSK they may now think twice (if the queues are not too long) and use a counter service.
So to start this year off with a picture last week, I don't know when this fault occurred at Cheltenham (WHSmith) PO. The black ink is missing in the centre, leaving 2nd class short of an s and truncating the datastring. The base stock is CL16S. Thanks to JG and his friend for supplying this.
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Machine fault causing omission of some of the black inscription on 2nd class (CL16S) stamps at Cheltenham PO.
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UPDATE 13 January.
If you read the comments you will see that Post Office Ltd (POL) has awarded a contract for the supply of new SSKs to imageHolders - that may mean new stamps, time will tell.
Trevor has added this information from the imageHolders website website:
Post Office branches continue to play a vital role in communities
As
Post Office branches continue to play a vital role in communities, this
initiative ensures they meet the evolving expectations of today’s
customers. The new self-service kiosks will enable quick access to key
services, like:
Postal Services: Send parcels, buy stamps, and more.
Home Shopping Returns: Return items without the hassle.
Electronic pre-advice and overseas services
Printed confirmation and tracking detail
By
streamlining these services, the kiosks will allow staff to focus on
complex queries, enhancing overall customer satisfaction.
Kiosk Accessibility at the Forefront
We’re
committed to ensuring these kiosks are accessible to everyone. Our
design is focused on inclusivity, with features like ergonomic screens
and assistive technology support, including screen readers and braille
interfaces. It’s all part of making sure that every visitor to the Post
Office has a positive experience.
Richard Satchell, our CEO, shares:
“We
are thrilled to be partnering with Post Office to help deliver more
efficient and accessible services to customers across the UK. Our
self-service kiosks will not only reduce wait times and improve customer
satisfaction but will also ensure that these essential services remain
inclusive to everyone, regardless of their abilities.”
Kiosks Rolling Out Across the Nation
The
nationwide rollout is set to begin in Spring 2025, with self-service
kiosks being introduced in a select number of Post Office branches
before expanding to more branches across the country. This partnership
signifies a major milestone in both imageHOLDERS’ and the Post Office’s
ongoing missions to modernize service delivery, enhance customer
experiences, and meet the changing needs of today’s consumers.
“Post
Office is committed to enhancing customer service across the network,
working in partnership with our Postmasters and retail partners,”
commented Neal Newbrook, Propositions Manager, Post Office.
“Introducing
these new self-service kiosks will make it easier and more efficient
for customers to access the Post Office mail products they require. We
are excited to work with imageHOLDERS on this key project that will help
postmasters and our retail partners meet evolving customer needs.”
We look forward to this new chapter and can’t wait for you to experience our kiosks in action!
Update 28 April
Various contributors have mentioned kiosks now being 'Card Only'. (See details in the comments.)
From RW here is a picture of the screen as it now appears.
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| New screen display showing 'CARD ONLY' on self-service kiosk in PO Branch Paignton. |
UPDATE 8 May 2025. In connection with Trevor's comment of today, this is the label on the machines in Sunderland.
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| Added to NCR SSK machines at Sunderland. (Thanks Trevor) |
UPDATE 5 June 2025
The Postage Labels UK blog has been revived and contains information about the machines which will replace the currently failing SSKs. The new machines will be non-cash (as the old are becoming), with more details, picture, and links here.
UPDATE 10 June 2025
I asked Post Office about the situation at Sheffeld and Chesterfield (see comments). I didn't get an answer about those branches, but they did say:
"We are continuing to develop and test new look SSKs over the
summer and launch initial capabilities in the autumn with the existing
200 or so branches with SSKs getting these new machines by March 2026.
"The
SSKs will continue to be developed and we expect other designs becoming
available and further expansion of automation solutions over the next
2-3 years and this will be spread out to big branches across the
country."
UPDATE 21 June 2025
Here is the error described by Trevor in the current note. This occurs at Gt Portland Street branch on kiosk 67, with the 1st class stamp printed from the second class slot and the 2nd class stamp was printed
on the top half of a standard QE label from the third slot.
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| Errors on kiosk 67 at Great Portland Street June 2025. |
UPDATE 17 April 2025
RW sent this picture of a Guernsey Arms Post and Go stamp with the inscription G.I.C. and reports that the kiosk that they used to print this stamp was being moved and they
dropped it.
It's reported that they can't repair it and the one in
the Bureau is not compatable so there is some question about what will happen with the 'Visiting Cruise Ships' overprints.
UPDATE 9 September. News from RW of Singapore's POPDrop machine, of which more details here on their website.
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| Singapore Post's POPDrop machine |
We don't have any examples of the labels or stamps from this yet.
Update 7 October. My thanks to KR who provided this image of a label (of Aug 2025) from the General Post Office machine.
KR writes: Singapore is celebrating her 60th birthday in 2025 (National Day is 9 Aug) (hence the SG60) on the label.
It may be a time-limited label for National Day - I will update on what labels it dispenses should I visit the GPO again.
The dragon playground is nostalgic for Singaporeans as it was built in the 80s around the neighbourhoods
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| Singapore POPDrop machine 5c label with SG60 logo. |
Update 11 November
KR reports that the National Day labels are no longer in use and these are now dispensed.
For more information on similar (ATM) labels worldwide visit the
Gulfmann ATM Collection blog.
All news about P&G in 2025 will be here, and comments for the old (January 2024) post have been closed. If you have any late news for 2024 please email it to me at the usual address and I will add it.