Over the past few months we have seen he rapid expansion of Royal Mail parcel lockers and 'intelligent' post boxes.
The parcel lockers are being installed across the country, and many people have reported that their local postbox has been 'gift-wrapped in black plastic, prior to being converted to take parcels through a wider apperture. These also have solar panels on the top, would might make the siting of the attractive knitted box-toppers a thing of the past.
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| Job done, just have to close all these doors! |
Just behind me when I took this photo was a recently converted postbox:
And to the left of that fast-food outlet you can see in the last picture, just a further 20 metres away, is a small post office.
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| Holmewood Post Office, Derbyshire |
As recently as May this year, specialist property adviser Christie & Co reported the transfer of ownership:
Specialist business property adviser Christie & Co has announced the sale of Holmewood Post Office near Chesterfield, Derbyshire.
The business is a Mains post office which offers a variety of postal services to customers, as well as a small store stocking stationery equipment and convenience items.
The store has been purchased by an established postmaster who already owns two post offices in the region and has plans to expand the convenience offering with a potential extension to the shop floor.
Christie's said
“The incoming owner has an excellent opportunity to extend the current building to the rear and offer a greater variety of convenience goods. Despite there being close competition on this front, the Post Office should continue to drive footfall into the store and therefore, providing that the offerings are competitively priced, there should be a rise in sales on the convenience side of the business."
I make no criticism of either Christie's or the previous owner, but I wonder if anybody knew then of Royal Mail's intention to provide facilities which will undoubtedly have an impact on the postal footfall to the business.
Because according to Google maps, the postbox hadn't been converted in April:
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| Holmewood PO, Google maps April 2025, with knitted topper on postbox. |
And this is not all.
Royal Mail owners IDS proudly proclaimed on 30 September.
International Distribution Services, owner of Royal Mail, has acquired a 49% stake in Collect+, marking a major milestone in the company’s multi-channel strategy to make collecting, sending and returning parcels as convenient as possible. Following the investment, almost 8,000 Collect+ convenience stores will feature Royal Mail Shop branding.
The new high street brand will be a one stop destination for collecting, sending and returning parcels, selling Royal Mail postage at the shops for the first time and open during extended hours including evenings and weekends. Selling postage over the counter gives customers the option of paying when they get to the shop rather than doing so beforehand online. This service is now live in 500 shops and will be rolled out more widely in the coming months.
Royal Mail and Collect+ first partnered in May 2024 to meet rising consumer demand for convenient parcel drop-off and collection points. Since then, Royal Mail customers have been able to drop-off returns and pre-paid parcels at almost 8,000 Collect+ locations across the UK.
Last month, Vinted became Royal Mail’s first partner to offer its customers collection from the stores. More of Royal Mail’s retail partners will follow soon to offer collection to the shops under the new Royal Mail Shop brand.
The new Royal Mail Shop outlets will fulfil demand for face-to-face parcel services on the high street that are open for extended hours, including during evenings and weekends. They are part of Royal Mail’s rapidly expanded network of almost 24,000 Parcel Points - including 2,000 lockers, 11,500 Post Office branches, 1,200 Royal Mail Customer Service Points and 1,400 parcel postboxes – the largest multi-channel parcel network in the UK.
Sub-postmasters were quick to respond, with the National Federation of Sub-Postmasters calling the move a stab-in-the-back after the long association between Royal Mail and Post Office. But there would seem to be little that can be done with the Competition and Marketing Authority so far silent on the matter.
I don't normally resort to using AI, but when you do a Google search an AI opinion almost always comes up. This is what it says about collect+ effect on "post office" branches
Collect+ will have a direct, negative effect on Post Office branches by competing for parcel services, but the Royal Mail's investment in Collect+ will also lead to the rebranding of thousands of convenience stores as "Royal Mail Shops" offering similar services, including parcel drop-off and returns, potentially diverting business from traditional Post Office branches. Royal Mail will also now offer postage over the counter in these Royal Mail Shops and extended opening hours, further challenging Post Offices.
It seems that the new Royal Mail Shops ex Collect+ will also "sell postage', but we know what that means - pay and drop. After all, nobody wants to use multiple stamps to send their packages. And with these shops you can use Royal Mail, Yodel, Amazon, UPS, eBay, DPD, FedEx, DHL, Parcel2Go, Inpost and others.
Now I must get on and stamp some letters: got to make sure there's a reason for the Universal Service Obligation to send a letter anywhere in the country for 87p. We have to use our post offices and support the sub-postmasters who have been under so much pressure for the last couple of decades.
100% agree. The Post Office network provides a social service that is a crucial part of so many communities' daily lives. Use them and fight for them
ReplyDeleteRobert
ReplyDeleteMy Local Post Office in Galmpton, Brixham, has refused to let the Royal Mail Engineer on to their land to convert the Post Pox as they say it will take away
the use of the PO to send parcels,The PO/Store is open from early to late so Parcels Letters can be done over the Counter.
The box is covered in Black Plastic now. RW
Since I wrote this I have heard that if the PO/Store want's to have the Box removed they will have to pay for it's removal at many 1000's of Pounds
DeleteWhen POs were run by Royal Mail there was probably no dispute. The postmaster's only recourse is to find out whether planning permission was given originally.
DeleteWhen buildings cease to be POs, or when the box is in a wall of a private house or garden thereto Royal Mail is often asked to remove it and does so. That's a different circumstance of course.
I too wonder where this is all leading. I have sought the ducks stamps at post offices; since they came out in Kent, Essex and Norfolk, to no avail. Today I was told that the PO I was at in SE London could not get any commemoratives because they have already had 8,000 Christmas stamps sent to them. I was also told at another branch in Norfolk that -- because of the change or ownership of The Post Office at around the date of the ducks' stamps issue - they had the other issues but were "not allowed" to have that one. Royal Mail cannot be selling many commemoratives these days and, with this latest move, I suspect the days of our hobby are numbered. I have also been told that stamps cannot be used for parcels, wrongly as I found out here. So let us enjoy it while we can! Post Offices may survive because you can get cash there, while banks are vanishing & no longer want to serve the public. We shall see.
ReplyDelete