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Sunday, 28 April 2024

Royal Mail bows to pressure from the media and MPs on Counterfeit Stamp Surcharges

Following widespread media and political criticism about the handling of counterfeit stamps, I have been told this by a reader, but I have been unable to confirm that things will be changing.

Royal Mail is changing how it handles counterfeit stamps it identifies.

From tomorrow (29th April) if the item does NOT have a return address it will be delivered with a yellow sticker informing them the stamp is fake and advise them to let the sender know, but it will not be surcharged. 

If there is a return address, it will be sent back and surcharged as now.

Look out for new yellow labels! 

UPDATE 29 April.

The Telegraph has reported that Royal Mail are under more political to change:

(Business and Post Office Minister Kevin) Hollinrake wrote: “You will be aware of concerns being expressed by parliamentary colleagues about the £5 surcharge being applied, where a number of them have claimed that they have bought stamps from legitimate sources, but which have then been identified as counterfeit by your system.

“I recognise that where fake stamps have been used, it is right that the item should be treated as though no postage has been paid, but we urge you to suspend the £5 charge in such circumstances until the wider issue is resolved where there is some uncertainty that requires further investigation, whether for senders’ individual cases or more generally.”


Please report any changes - or discussions with Royal Mail employees - and send any images for publication.  Thank you.


Friday, 12 April 2024

How is underpaid International Mail surcharged, if it is?

Especially since Royal Mail have suffered from an influx of forgeries and pre-used stamps, they have made efforts to recover the lost revenue by raising surcharges.  This has brought even more publicity since the charge for unpaid inland letters, and those bearing counterfeit stamps, has risen to £5.

But what happens with mail addressed to overseas destinations?   Traditionally, within Universal Postal Union regulations/agreements letters were flagged as underpaid and a charge raised (or not) by the postal authority in the destination country.

1958 cover from England to Belgium, T-marked as Postage Due, and surcharged in Brussels.

 

As long ago as 2006 mail which was (in his case allegedly and mistakenly) underpaid was returned for the missing postage to be added, and the letter reposted over a post office counter.

Allegedly underpaid mail labelled and returned to sender, for additional postage to be added.

Royal Mail red 'Underpaid" label OE1064, enlarged.

Diversion

Where appropriate underpaid letters would be diverted from airmail to surface. This wouldn't apply to mail to Europe, where there is no surface letter service, nor where the postage was insufficient for surface mail.  (The letter above was addressed to Italy.)   One to Australia in 2019 had this label attached.

Royal Mail blue 'Diversion from Airmail' label OE1065, enlarged.

 

What happens now?

I asked Royal Mail this question, and was told that the item would be returned to the sender - something fraught with difficulty given many UK letter writers' (and eBay sellers') reluctance to put a return address on their mail pieces, and in some cases even inside!

No evidence

I haven't seen any recent letters with evidence of what happens now, nor has any been mentioned on the Stampboards forum.  On the contrary, as shown here last week, underpaid mail may be overlooked.

I would be very interested in copies of covers sent to addresses outside the UK in the last 5 years, bearing insufficient postage which has been returned for additional postage to be added, or which has been delivered without any surcharge.  

I would be especially interested in any on which an underpayment has been flagged by Royal Mail, and whether or not that surcharge was collected in the detination country.

What have you got? !

 



Thursday, 11 April 2024

Son of Horizon 2 - Strategic Platform Modernisation Programme

I wrote last month about 'Son of Horizon' in connection with a postage label trial at Aldwych PO, London, which has now finished.

My thanks to Nick Wallis who, alongside reporting on  the Post Office Inquiry suggested "if you want to build a replacement for Horizon and fancy taking £75,000,000 of taxpayers' cash to do so, now's your chance."

This is a link to the Government website which details new contracts available and invites tenders.

The key part on this is

Post Office is in the process of replacing its existing EPOS system, known as Horizon.

Post Office is building the new system, ?New Branch IT? (?NBIT?) in house as part of its Strategic Platform Modernisation Programme (?SPMP?).

Whilst Post Office is responsible for overall programme management, strategy and architecture it has a requirement to engage with third parties to help create the necessary solution.

This procurement therefore is designed to identify and appoint suitable partners to a small panel of providers of such services. Work will be let via mini-competitions within the panels on either a T&M or fixed price dependent on the nature of the work packages.

---8<------

The current framework for certain lots will be exhausted during 2024 and a new provision for development and programme related services needs to be established.

This procurement therefore is designed to identify and appoint suitable partners to a small panel of providers of such services. Work will be let via mini-competitions within the panel on either a T&M or fixed price dependent on the nature of the work packages.

Value excluding VAT: £75,000,000


I wonder which modern technology companies will be involved - I really don't think it can include Fujitsu this time.


Did you ever win a Reader's Digest Prize Competition? Examples of their mailings with Machin stamps.

I suspect many readers are old enough to remember Reader's Digest (RD) Prize Competitions. The company and competitions continue, which may explain why it is difficult to find on the world wide web anything other than the stamp coils which were included in their mailings from 1981.

The mailings were always offering either one-offs or series of their products – books, records, etc – with the strapline of 'Your chance to win....' various amounts. RD was criticised in the US for misleading advertising and in the UK the Advertising Standards Authority determined that recipients could be led to believe that purchasing the product offered would increase their chances of winning the prize. I think originally the addressee would have had to pay to return the prize card numbers, or maybe there were Business Reply paid envelopes. 

 

Item (c) reverse of card: List of prizes available on typical Reader's Digest mailing.

The Post Office had, before decimalisation and afterwards, produced multi-value coils of Machin definitives which were dispensed from vending machines inside and outside Post Office branches, for one-shilling or (decimalised) 5p or 10p. Four different strips were produced for vending machines, with three different stamp combinations for 10p.

In January 1981 the cheapest 2nd class postage rate was increased from 10p to 11½p, rendering coils from the machines insufficient for a single letter, and there were no more coils produced for this purpose.

However a coil containing many strips of 4 stamps valued at 11½p (SG X929l) was made available to Reader's Digest. These strips of stamps were mounted on card (with a non-permanent band of gum) so that addressees had their postage prepaid. Again, the card suggested that the stamps would help to get the responses returned to the company – although even those who did not respond were winners, at least to the value of the 2nd class postage given away!

 

Item (a): Reader's Digest 'Autumn Windfall' Prize Draw cover and card, 12½p strip SG X924l.


First used in June 1981 the 11½p strip [2½p+3p+3p+3p] was soon noticed by collectors and in September it was made available from the Philatelic Bureau, and later from other Post Offices (Gibbons' Concise). Later multi-value coils were sold from the Philatelic Bureau and Philatelic Counters.

Increased postage rates

As postage rates increased so the value of the stamps provided needed to increase, and this caused a change in the combination of stamps in the strips. 

The 12½p strip is shown above with ½p and 3x4p issued on 30 December 1981

13p [1p + 3x4p] on 14 August 1984
14p [2p + 3x4p] on 5 September 1988
15p [3p* +3x4p] on 10 October 1989
17p [5p + 3x4p] on 27 November 1990
18p [2 each 4p, 5p] on 1 October 1991, and
19p [4p + 3x5p] on 31 January 1995. 

Few of these dates coincided with the rate change: some are earlier for preparing mailings at the new rate, some are later.

* This is the original source of the type II 3p magenta (SG X930c) with narrower figure of value. It appeared in January 1992 in sheets.


These are the cards and covers we had, but all are now sold:
none of the covers has the original letters, offers etc, only the cards with stamps mounted on.  I am confident that these cards are contained within the relevant covers.

a. X924l - 12½p on card in yellow-brown cover for 'Autumn Windfall' prize draw, above, price £1.20

b. X925l - 13p on card in reddish-brown cover for 'Christmas Bonanza' prize draw.

c. X925l - 13p on yellow & blue card for '£165,000 Giveaway'.

d. X933l - 17p on yellow & blue card for '£235,000 Prize Away'

e. X933m - 18p on card in black printed manilla cover for 'Strike it Rich' prize draw.


Item b - reverse of cover - Price £1.20

Item b - addressee side of cover
Item b - stamps on card
SG X925l - 13p strip on card for Reader's Digest 'Christmas Bonanza' prize draw.

Item c - stamps on card - Price £1.20

SG X925l - 13p strip (with separation in a different order) on yellow & blue card for '£165,000 Giveaway'

 

Item d - the adhesive strip has dried out leaving the stamps unattached to the card (there is residue of the adhesive on the back of the stamps - Price £1.50

SG X933l - 17p strip on yellow & blue card for '£235,000 Prize Away'

Item e - stamps on card in cover - Price £1.50

SG X933m - 18p strip on card in black printed manilla cover for Reader's Digest 'Strike it Rich' prize draw.

If you wish to buy any of these five items, please email as soon as possible so that they can be set aside for you.  Postage will be extra at usual economic rates.
All are now sold!

We're away next week and return to a week in which the diary is already full.  As such, please note that we may not reply and are unlikely to send any of these out until nearly the end of April.



Wednesday, 10 April 2024

April 2024 slogan postmarks and other interesting postal markings.

I expect the current default slogan is for Royal Mail's staff-chosen charity, the British Heart Foundation, but the absence of any stamped letters at Norvic HQ, and none from correspondents suggests that nothing exceptional has been seen anywhere!

In the event that there are any, this will be where we will show the slogans in use in April 2024, along with any other interesting postal material.

One slogan I will expect is for St George's Day on 23 April.  This is likely to be another 'one-day wonder', used on Monday 22nd only.

UPDATE 30 April: Thanks to KD here we have a single example of the St George's Day postmark from Gatwick Mail Centre

St George's Day slogan postmark Gatwick Mail Centre 22/04/2024


UPDATE 13 May - We had some good legible examples of the default slogan here in April, and show them for the record.  From the top, Peterborough Mail Centre 20-04-2024, Norwich Mail Centre 29-04-2024, and the reverse format on a square envelope from BA, BS, GL, TA Mail Centre (ie Bristol) 30/04/2024.

Peterborough Mail Centre 20-04-2024, Norwich Mail Centre 29-04-2024, and the reverse format from Bristol 30/04/2024.



OTHER POSTMARKS AND POSTAL MARKINGS

SS has sent an image of another cover sent to him in Canada, again showing how the Post Office branch has cancelled the stamps before sending the letter on to the mail centre.  This one is from TAVISTOCK DEVON 18 AP 24

Tavistock Devon self-inking date stamp 18 April 2024

No postmark is necessary on Horizon labels, so although this is not strictly relevant to the post, I can report that the first King Charles III Horizon label has arrived at Norvic HQ.


King Charles III Horizon Label from Cheshire to Norfolk 2/04/24

 



If you have any other slogans used this month, or any other interesting postal markings from any period or place, please send them to the email address in the top right of this blog.  Thank you.

Remember, all postmarks appearing in April will be added to this post, so check here before you spend time scanning and emailing. 

If anybody has anything else for April, please provide it soon as we will be marching into May now!



Tuesday, 9 April 2024

Post Office Horizon IT Inquiry resumes - catch up on YouTube.

There was considerable media coverage yesterday about the Post Office Horizon IT Scandal in the week that the Public Inquiry resumes hearing evidence.

In case you missed the publicity, and hence missed seeing the whole of today's sessions with Alan Bates, you can catch up on the Inquiry's YouTube channel here.

You can watch each session live, but if you watch the following day in catch-up mode you can advance the speed of playback through the YouTube settings cog.

The list of witnesses - all of whom will have provided written statements answering questions put to them by the Inquiry's legal team is lengthy.

The timetable for Phase 5:

 

Day

Witness

Evidence Week 1

Tuesday 9 April

Alan Bates - former sub-postmaster and Founder of the Justice for Subpostmasters Alliance

Wednesday 10 April

The Rt. Hon. Lord Arbuthnot of Edrom - Member of the Horizon Compensation Advisory Board; and former MP for North East Hampshire

The Rt. Hon. Sir Anthony Hooper - former Lord Justice of Appeal and former Chair of the Working Group for the Initial Complaint Review and Mediation Scheme 

Thursday 11 April

David Smith - former Managing Director of Post Office Ltd

Sir Michael Hodgkinson - former Chair of Post Office Ltd and former Senior Non-Executive Director of Royal Mail Holdings plc 

Friday 12 April

Alan Cook - former Independent Non-Executive Director and Managing Director of Post Office Ltd

Adam Crozier - former CEO of Royal Mail Group Ltd and former director of Royal Mail Holdings plc

Evidence Week 2

Tuesday 16 April

David Miller - former Managing Director of Post Office Network, former Chief Operating Officer of Post Office Ltd and temporary Managing Director of Post Office Ltd

David Mills - former Chief Executive of Post Office Ltd

Wednesday 17 April

Jon Longman - former Post Office Investigator 

Allan Leighton - former Chair of Royal Mail Holdings plc; former Chair and former Non Executive Director of Post Office Ltd; and former Non Executive Director of Royal Mail Group

Thursday 18 April

Rodric Williams - former Litigation Lawyer at Post Office Ltd and current Head of Legal (Dispute Resolution & Brand)

Friday 19 April

Rodric Williams - former Litigation Lawyer at Post Office Ltd and current Head of Legal (Dispute Resolution & Brand)

Evidence Week 3

Tuesday 23 April

Susan Crichton - former Company Secretary and General Counsel of Post Office Ltd

Wednesday 24 April

Chris Aujard - former General Counsel of Post Office Ltd

Thursday 25 April

Angela van den Bogerd - former People Services Director at Post Office Ltd and Programme Director for the Branch Support Programme

Friday 26 April

Angela van den Bogerd - former People Services Director at Post Office Ltd and Programme Director for the Branch Support Programme

Evidence Week 4

Tuesday 30 April

Hugh Flemington - former Head of Legal at Post Office Ltd

Harry Bowyer - Barrister and former employee of Cartwright King Solicitors

Wednesday 1 May

Martin Smith - Solicitor and former employee of Cartwright King Solicitors

Thursday 2 May

Martin Smith - Solicitor and former employee of Cartwright King Solicitors

Simon Clarke - Barrister and former Senior Counsel at Cartwright King Solicitors

Friday 3 May

Jarnail Singh - Solicitor and former lawyer at Royal Mail Group and Post Office Ltd

Evidence Week 5

Tuesday 7 May

Patrick Bourke - former Government Affairs and Policy Director at Post Office Ltd

Belinda Cortes-Martin (Crowe) - former Programme Director for Project Sparrow at Post Office Ltd

Wednesday 8 May

Brian Altman KC - Barrister

Thursday 9 May

Andrew Parsons - Partner at Womble Bond Dickinson (UK) LLP

Friday 10 May

Andrew Parsons - Partner at Womble Bond Dickinson (UK) LLP 

Rod Ismay - former Head of Product & Branch Accounting at Post Office Ltd

Evidence Week 6

Tuesday 14 May

Mark Davies - former Group Communications & Corporate Affairs Director at Post Office Ltd

Wednesday 15 May

Chris Day - former Chief Financial Officer of Post Office Ltd

Thursday 16 May

Lesley Sewell - former Chief Information Officer at Post Office Ltd

Martin Edwards - former Chief of Staff to the Chief Executive and Group Strategy Director at Post Office Ltd

Friday 17 May

Alisdair Cameron - Chief Financial Officer and former Interim Chief Executive of Post Office Ltd

Evidence Week 7

Tuesday 21 May

Alwen Lyons - former Company Secretary of Post Office Ltd

Wednesday 22 May

Paula Vennells - former Group Chief Executive Officer of Post Office Ltd

Thursday 23 May

Paula Vennells - former Group Chief Executive Officer of Post Office Ltd

Friday 24 May

Paula Vennells - former Group Chief Executive Officer of Post Office Ltd

 

Half Term 25 May - 2 June

Registration for public gallery attendance for the following weeks will open in due course.

 

Day

Witness

Evidence Week 8

Monday 3 June

Ben Foat - Group General Counsel of Post Office Ltd

Jane MacLeod - former General Counsel and Company Secretary of Post Office Ltd

Tuesday 4 June

Jane MacLeod - former General Counsel and Company Secretary of Post Office Ltd

Wednesday 5 June

Alice Perkins - former Chair of Post Office Ltd

Thursday 6 June

Alice Perkins - former Chair of Post Office Ltd

Friday 7 June

Not sitting 

Evidence Week 9

Tuesday 11 June

Anthony de Garr Robinson KC - Barrister

Lord Grabiner KC - Barrister

Wednesday 12  June

Tom Beezer - Partner at Womble Bond Dickinson (UK) LLP

Ken McCall - former Senior Non-Executive Director of Post Office Ltd

Thursday 13 June

Andy Dunks - former IT Security Analyst at Fujitsu Services Ltd

Friday 14 June

Matthew Lenton - Document Manager, Post Office Account, at Fujitsu Services Ltd

Dame Moya Greene - former CEO of Royal Mail Group

Evidence Week 10

Tuesday 18 June

Ron Warmington - Director of Second Sight Support Services Limited

Ian Henderson - Director of Second Sight Support Services Limited

Wednesday 19 June

Richard Christou - former Chief Executive and Executive Chairman of Fujitsu Services Holdings plc 

Duncan Tait - former Chief Executive of Fujitsu Services Ltd

Thursday 20 June

Tony Kearns - Senior Deputy General Secretary of the Communications Workers Union

Kay Linnell - Forensic Accountant and Advisor to the Justice for Subpostmasters Alliance

Friday 21 June

George Thomson - former General Secretary of the National Federation of Subpostmasters

Evidence Week 11 

Tuesday 25 June

Gareth Jenkins - former Distinguished Engineer at Fujitsu Services Ltd

Wednesday 26 June

Gareth Jenkins - former Distinguished Engineer at Fujitsu Services Ltd

Thursday 27 June

Gareth Jenkins - former Distinguished Engineer at Fujitsu Services Ltd

Friday 28 June

Gareth Jenkins - former Distinguished Engineer at Fujitsu Services Ltd

Evidence Week 12

Tuesday 2 July

Tim Parker - former Chair of Post Office Ltd

Wednesday 3 July

Tim Parker - former Chair of Post Office Ltd

Thursday 4 July

Sir Stephen Lovegrove - former Shareholder Executive Official 

Patrick O’Sullivan - former Shareholder Executive Official

Friday 5 July

Susannah Storey - former Shareholder Executive / UK Government Investments Official

Mark Russell - Shareholder Executive / UK Government Investments Official

Evidence Week 13 

Monday 8 July

Neil McCausland - former Senior Non-Executive Director and Interim Chair of Post Office Ltd

Tuesday 9 July

Robert Swannell - former Shareholder Executive / UK Government Investments Official  

Wednesday 10 July

Tom Cooper - UK Government Investments Official

Thursday 11 July

Richard Callard - Shareholder Executive / UK Government Investments Official 

Friday 12 July

Not sitting

Evidence Week 14 

Tuesday 16 July

TBC 

Wednesday 17 July

TBC 

The Rt. Hon. Kelly Tolhurst MP - former Parliamentary Under-Secretary for the Department for Business, Energy and Industrial Strategy

Thursday 18 July

The Rt. Hon. Pat McFadden MP - former Minister of State for the Department for Business, Enterprise and Regulatory Reform (Employment Relations and Postal Affairs); Former Minister of State for the Department for Business, Innovation and Skills

The Rt. Hon. Sir Edward Davey MP - former Parliamentary Under-Secretary for the Department for Business, Innovation and Skills (Employment Relations, Consumer and Postal Affairs)

Friday 19 July

Jo Swinson - former Parliamentary Under-Secretary for the Department for Business, Innovation and Skills (Employment Relations, Consumer and Postal Affairs)

Evidence Week 15 

Tuesday 23 July

Baroness Neville-Rolfe - former Parliamentary Under-Secretary of State for Business, Innovation and Skills; Minister of State at the Cabinet Office 

Wednesday 24 July

Margot James - former Parliamentary Under-Secretary for the Department for Business, Energy and Industrial Strategy

Thursday 25 July

The Rt. Hon. Sir Vince Cable - former Secretary of State for Business, Innovation and Skills 

The Rt. Hon. Greg Clark MP - former Secretary of State for Business, Energy and Industrial Strategy

Friday 26 July

Closing statements