Monday, 23 January 2012

Thank you for your posts to test comments accessibility

It seems that for the majority of people the problems are now resolved.  Details in this comment which was left last week may explain the problems:

Google do not support the following browsers in their apps, which may well include blogger:

- Microsoft Internet Explorer 7
- Mozilla Firefox 3.5
- Apple Safari 3″

And I would assume any lesser versions are implied as also unsupported.

Microsoft itself stopped supporting IE6 early last year - and has a website dedicated to killing it off.. anyone still using this browser should certainly upgrade to a newer version or IE for their own safety. http://www.ie6countdown.com/

Differences reported with IE9 working for some and not for others could be accounted for by IE9 tripping into 'compatibility mode' which is supposed to mirror IE8 but in reality creates a sort of halfway house between 8 and 9, and isn't guaranteed to act like either.


Original message included
Some readers are having problems seeing existing comments and seeing comments on other blog entries.

Thank you for your help in identifying op systems and browsers which experienced problems.

22 comments:

  1. Can't see any other comments, but seems OK otherwise.

    Windows XP SP3 IE 8.0.6001.18702

    ReplyDelete
  2. I can only see a comment page on first time of trying. After that the page (and other comment pages) will not load.

    Win7 SP1 64bit
    IE9 64 bit

    I hope this helps,
    John Russell

    ReplyDelete
  3. Everything is working fine with following browsers..

    Firefox 9.0.1
    Google Chrome 16.0.912.75 m
    Opera 11.60
    Internet Explorer 9

    I have also had problems when logging onto the blog comments from work, where we use an earlier version of Internet Explorer, I believe it is Ver 7, but will double check for you tomorrow.

    Hope that helps,

    Jeff

    ReplyDelete
  4. Apologies, forgot to mention in the first message, the Operating system im running is Windows 7 Professional Ver 6.1.

    The operating system i am using at work with Internet Explorer 7 is Windows XP Professional

    ReplyDelete
  5. It seems I can access the comments pages if I use the Google Chrome browser, but not if I use Internet Explorer 9.

    ReplyDelete
  6. I'm running IE 9 on Windows Vista - 64 bit. No problems.

    ReplyDelete
  7. can now see 8 other comments

    Windows XP SP3

    Google Chrome browser 16.0.912.75 m

    ReplyDelete
  8. Using Win7 SP1 on 64 bit machine with Firefox 9.0.1 with no problems.
    Regards
    BRIAN

    ReplyDelete
  9. Ian, opens fine with Firefox. IE 6 won't even load the blog properly for me, just hangs.

    ReplyDelete
  10. Dear Ian
    re my phone call yesterday all seems to be well again
    thankyou
    John

    ReplyDelete
  11. Windows XP, IP 8.0.6001.18702
    All comments fine, no problems.

    ReplyDelete
    Replies
    1. Thanks to all who have tested and commented. I've copied the bulk of these to the google blog-help-forum but have not had any response yet from google people or any other users.

      It is odd that despite some people reporting no problems at all, others are (still, today) reporting the same hang-ups that triggered this in the first place.

      Delete
  12. Just to confirm yesterdays message, i tried again acessing this page from work using WIndows XP Pro and IE7, it still wont load this page, all i get to see are the last two posts, cant scroll upwards to see more, and the form text box never loads at all.

    I dont know if you do the coding yourself or not, but it might be worth noting that most of the people having problems are using older versions of IE, notably 6 and 7, both these versions of IE were released prior to the release of HTML5. If any of your code is new from the HTML5 release and not backwards compatable, then this maybe the source of your problem.

    Hope that helps

    ReplyDelete
    Replies
    1. Thanks Jeff.
      None of the coding is mine - the base software is all google's, and only the posts are mine.
      True I sometimes use the HTML editor rather than the ordinary text editor, but that shouldn't affect everything for any reader.

      But it may be the source of the problem if google is using HTML5 code, or it may be a Java thing as another reader wrote on one of the forums.

      Delete
    2. Google do not support the following browsers in their apps, which may well include blogger:

      - Microsoft Internet Explorer 7
      - Mozilla Firefox 3.5
      - Apple Safari 3″

      And I would assume any lesser versions are implied as also unsupported.

      Microsoft itself stopped supporting IE6 early last year - and has a website dedicated to killing it off.. anyone still using this browser should certainly upgrade to a newer version or IE for their own safety. http://www.ie6countdown.com/

      Differences reported with IE9 working for some and not for others could be accounted for by IE9 tripping into 'compatibility mode' which is supposed to mirror IE8 but in reality creates a sort of halfway house between 8 and 9, and isn't guaranteed to act like either.

      Delete
    3. Also, fine for me Mac OS X 10.6, Chrome 16.0.912.77

      -J

      Delete
  13. Safari Version 5.1.2 (7534.52.7)

    All ok for me.

    ReplyDelete
  14. Hi ian!

    All O.K
    Mac OS 10.6.8
    Google Chrome latest version 16.0.912.77
    Best wishes
    David Radford

    ReplyDelete
  15. All was fine for me.
    Operating system Windows XP SP3
    4 browsers tested:-
    Firefox 9.0.1
    Chrome 16.0.912.75m
    IE 8.0.6001.18702
    Safari 5.1.2 (7534.52.7)

    Ian Rose

    ReplyDelete
  16. All is well using IE7 now

    ReplyDelete